Filter by quality entity

  • Adherence

    A patient's ability to follow a treatment protocol or take prescribed medication according to directions, including required dosage and frequency.1

  • Case management

    The monitoring and coordination of medical care to meet a patient's needs over time, particularly for specific diagnoses that may require high-cost or extensive services.2

  • CDS—clinical decision support

    A computerized tool or application providing key person-specific data and evidence-based best practices to physicians and other clinicians in response to triggers or "alerts" embedded in the system.3

  • Chronic care

    Ongoing care for an illness over a period of time or recurring frequently.2

  • Clinical practice guidelines or management

    A quality-management protocol designed to assist providers in clinical decision making for the treatment of a specific clinical case.2

  • CMS—Centers for Medicare & Medicaid Services

    A federal agency within the US Department of Health and Human Services (HHS) responsible for Medicare, Medicaid, and the State Children’s Health Insurance Program (SCHIP).1

  • Continuum of care

    When a system guides and tracks patients over time through comprehensive health services spanning all levels and intensity of care across specialized health, rehabilitative, and residential services. The continuum of care may also refer to the delivery of health care provided from birth to end of life.4

  • Direct costs

    Costs assigned to procedure-specific services, such as physician and support personnel (labor), equipment, and supplies.2

  • Discharge planning

    Evaluation of an inpatient's medical condition to determine continuing care needs upon discharge from the facility.5

  • Disease management

    Using a system of coordinated health care interventions and communication, known as integrated care, in order to improve quality of life for patients with chronic conditions and reduce associated costs of avoidable complications.2

  • DPIs—dry-powder inhalers

    Inhalers that are small and portable; moderate-to-high inspiratory flow delivers drug.6

  • DRGs—diagnosis-related groups

    A system used to categorize medical cases and reimburse hospitals and other health care providers based on patient diagnosis. This system is used as the basis for Medicare's hospital reimbursement program.7

  • EHR—electronic health record

    An electronic record-keeping system is designed to contain and share patient medical information and history among all providers involved in that patient's medical care. See also EMR—electronic medical record.8

  • EMR—electronic medical record

    An electronic version of a patient health record generated by one or more encounters in a particular care setting and maintained over time, usually by a single provider. See also EHR—electronic health record.8

  • Formulary management

    An integrated patient care strategy used by managed health care systems to support effective clinical and therapeutic outcomes in an affordable and cost-effective way.1

  • HCUP—Healthcare Cost and Utilization Project

    A family of health care databases and related digital information resource tools developed through a Federal-State-Industry partnership and sponsored by the Agency for Healthcare Research and Quality (AHRQ) to collect and share longitudinal data about hospital care in the United States. Enables research into a variety of health policy issues at national, state, and local levels.9

  • Health information exchange

    The electronic transfer of health-related information between organizations according to nationally recognized standards.10

  • Health literacy

    The degree to which individuals have the ability to obtain and understand basic health information and services to make meaningful health decisions.11

  • HEDIS—Healthcare Effectiveness Data and Information Set

    A set of measures widely used in the managed care industry to compare the clinical quality and performance among health plans. These measures cover many aspects of health care and are revised each year.12

  • HIT—health information technology

    A broad concept that includes a variety of technologies to store, share, and analyze health information.13

  • HRRP—Hospital Readmissions Reduction Program

    Medicare program established in the Affordable Care Act (ACA) that provides a financial incentive to hospitals to lower readmission rates for Medicare patients.14

  • ICD-11-CM—International Classification of Diseases, 11th Revision, Clinical Modification

    A classification system that lists a set of codes for each possible medical diagnosis. Used to accurately describe and document diagnoses and to determine reimbursement. The codes are revised periodically by the UN World Health Organization.15

  • IDS—integrated (health care) delivery systems

    A term used to describe organizations or networks that offer a continuum of care, from primary care providers to specialists and other clinicians, under one corporate entity.1

  • MACRA—The Medicare Access and CHIP Reauthorization Act of 2015

    MACRA replaced Medicare’s established ways to pay clinicians for caring for Medicare beneficiaries. MACRA combines parts of the Physician Quality Reporting System (PQRS), Value-Based Payment Modifier (VBM), and the Medicare Electronic Health Record (EHR) incentive program into a single program called the Merit-based Incentive Payment System, or MIPS.16

  • MDIs—metered-dose inhalers

    Small and portable inhalers, with a short administration time and no drug preparation, that require coordination of breathing and device actuation.6

  • Medicare

    A federal health insurance program for people over 65 and other specific younger groups with chronic conditions or disabilities. Operated by the Centers for Medicare and Medicaid Services (CMS).1

  • Medicare Advantage

    Also called Medicare Part C or Managed Medicare, is an alternative to Medicare Fee-for-Service that provides Medicare Part A and B coverage and may come with Part D. Beneficiaries join a private Managed Medicare plan and see network physicians only.1

  • NCQA—National Committee for Quality Assurance

    A private, not-for-profit organization that works to improve the quality of health care through the development and application of evidence-based standards, measurement, and accreditation.1

  • Nebulizer

    Delivers medication through regular breathing; requires multiple steps for device setup and cleaning, and has an administration time of up to 20 minutes.6,17

  • Performance measures

    Systematic measurements of patient outcomes used to assess provider performance in relation to a set of quality standards.2

  • PHM—population health management

    A framework within the health care industry for studying and facilitating care delivery across settings for the general population or a specific group of individuals with the aim of improving patients' health and providers' financial outcomes.18

  • Quality measures

    Tools that assist in measuring health care processes, outcomes, patient perceptions, and systems within an organization that are associated with the ability to provide high-quality health care and relate to specific quality goals for health care, including care that is effective, safe, efficient, patient centered, and timely.19

  • Slow-mist inhalers

    Inhalers that are small and portable; require specific breathing techniques and multiple steps for setup.20

  • Telemedicine/telehealth

    The use of telecommunication and information technology to provide clinical health care from a distance. Telemedicine is increasingly employed in remote or rural areas to provide services including, but not limited to, oncology, ER diagnosis, radiology, and psychiatry.21,22

  • Transition of care

    The movement of a patient from one setting of care (hospital, ambulatory primary care practice, ambulatory specialty care practice, long-term care, home health, rehabilitation facility) to another.23



  1. Academy of Managed Care Glossary. Accessed October 4, 2019. 
  2. U.S. Department of Health & Human Services. Glossary of Terms. Accessed October 4, 2019.
  3. What Is Clinical Decision Support (CDS)? Accessed October 4, 2019.
  4. Healthcare Information and Management Systems Society. What Is Continuum of Care? Accessed October 23, 2019.
  5. Center for Medicare Advocacy. Discharge Planning. Accessed October 4, 2019.
  6. Dolovich MB, Ahrens RC, Hess DR, et al. Device selection and outcomes of aerosol therapy: evidence-based guidelines: American College of Chest Physicians/American College of Asthma, Allergy, and Immunology. Chest. 2005;127(1):335-371.
  7. eHealth Medicare. What Are Diagnosis Related Groups (DRGs)? Accessed October 4, 2019.
  8. U.S. Department of Health and Human Services. Office of the National Coordinator for Health Information Technology. HealthIT Buzz. EMR vs EHR–What Is the Difference? Accessed October 23, 2019.
  9. Healthcare Cost and Utilization Project. Overview of HCUP. Accessed October 23, 2019.
  10. National Alliance for Health Information Technology. Report to the Office of the National Coordinator for Health Information Technology on Defining Key Health Information Technology Terms. Accessed October 23, 2019.
  11. U.S. Department of Health and Human Services. Office of Disease Prevention and Health Promotion. Health Literacy Basics. Health Communication Activities. Accessed October 23, 2019.
  12. National Committee for Quality Assurance. HEDIS and Performance Measurement. Accessed October 23, 2019.
  13. What Is Health IT? Accessed October 4, 2019.
  14. Centers for Medicare & Medicaid Services. Readmissions Reduction Program (HRRP). Accessed October 23, 2019.
  15. World Health Organization. Classifications. Accessed October 23, 2019.
  16. Centers for Medicare & Medicaid Services. MACRA (Medicare Access and CHIP Reauthorization Act of 2015). Accessed October 23, 2019.
  17. Dhand R, Dolovich M, Chipps B, Myers TR, Restrepo R, Farrar JR. The role of nebulized therapy in the management of COPD: evidence and recommendations. COPD.  2012;9(1):58-72.
  18. SearchHealthIT. Definition: population health management (PHM). Accessed October 23, 2019.
  19. Centers for Medicare & Medicaid Services. Quality measures. Accessed October 23, 2019.
  20. Tashkin DP. A review of nebulized drug delivery in COPD. Int J Chron Obstruct Pulmon Dis. 2016;11:2585-2596.
  21. Telemedicine and Telehealth. Accessed October 4, 2019.
  22. Rural Health Information Hub. Telehealth Models for Increasing Access to Specialty Care. Accessed October 4, 2019.
  23. Centers for Medicare & Medicaid Services. Eligible professional meaningful use menu set measures: measure 7 of 9. Accessed October 23, 2019.